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Job Openings: Senior Electronic Services Specialist (Chester)

Announcement Number:2024-27
Announcement Date:April 1, 2024
Location of Position:Chester
Salary:Based on experience


Argent Credit Union is seeking a Senior Electronic Services Specialist. The purpose of this role is to manage a variety of duties relating to Electronic Services activities to include, but not limited to, Online Banking, bill pay, wire transfers, prepaid cards, and ATM terminals. Also works to resolve electronic services problems and issues with vendors and staff. Provides assistance with the implementation of new products and services.

Essential Duties and Responsibilities

  • Receives member wire transfer request forms and inputs wire data into secure web site within required timeframe.
  • Posts incoming member wire transfers.
  • Maintains member wire transfer records.
  • Reviews Online Banking and Bill Payment queues and reports.
  • Handles member issues related to Online Banking including Bill Payment and Zelle.
  • Responds to Electronic Services emails, Web site, and Online Banking messages adhering to credit union standards.
  • Reviews mobile deposits daily adhering to department procedures and Check Hold policy.
  • Responsible for the Visa Gift card program to include reviewing reports, updating disclosures, maintaining inventory and producing monthly reports.
  • Downloads credit card bill payment reports for review and balancing purposes.
  • Receives ACH direct payment forms and inputs data into secure website within required time frames.
  • Reviews and balances daily Magic Wrighter reports.
  • Works with Fiserv EFT, ATM Managed Services and/or the appropriate department to solve hardware and software problems with credit union ATMs.
  • Backs up Electronic Services positions to assist in department coverage as needed.
  • Assists Electronic Services Manager with coordination and implementation of projects, procedures, and other assigned duties. Recommends changes to improve efficiencies of the Electronic Services area.
  • Reviews prior month general ledger reconcilements and researches any outstanding items before the last business day of the current month. Ensures outstanding items are cleared within 90 days of occurrence.
  • Actively participates in all staff meetings in order to maintain awareness of organizational issues, promotional campaigns, stays current on policies, procedures, compliance and makes suggestions for improvement.
  • Works to increase knowledge, technical skills and professional development through available internal and external sources.
  • Works as a member of the Argent Credit Union team to ensure achievement of the credit union’s mission and goals.
  • Maintains a professional work environment and businesslike appearance.


Required Education and Experience:

  • A high school diploma or equivalent.
  • One to three years financial industry experience in the capacity of electronic services preferred; or equivalent combination of education and experience.
  • Familiar with Electronic Banking products.
  • Knowledge of rules and regulations as related to Electronic Services.
  • Experience with Fedline, Digital Insight/NCR and Fiserv EFT a plus.
  • Accredited ACH Professional (AAP) a plus.
  • Accredited Payment Risk Professional (APRP) a plus.
  • National Check Professional (NCP) a plus.
  • Work requires valid driver’s license and vehicle to visit ATM locations.

Misc Comments:

Benefits matter to the Argent family! We offer competitive compensation, exceptional health insurance, 401K with matching contribution, generous PTO, tuition reimbursement and paid time off to volunteer so you can make a real difference in our community just to mention a few!

Join the Argent Credit Union family and be a part of an organizational culture where taking great care of our employees is what matters. Click Now to Apply and Join our Family: http://www.argentcu.org/about/careers/

How to Apply

Upload Your Resume for Senior Electronic Services Specialist (Chester)

Carefully read the above posting for specific information on how to apply for this position. If the credit union requests you apply through their website or directly through email to one of their staff members, please use that method to ensure timely consideration for the position you seek.

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