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Job Openings: Loan Officer (Richmond)

Announcement Number:2022-02
Announcement Date:January 5, 2022
Location of Position:Richmond
Salary:Based on experience
Days:Monday - Friday
Hours:8 am - 4 pm


Credit Union of Richmond is looking for a Loan Officer. Credit Union loan officers are to build lending relationships with our members in order to assist them with their financial needs. Loan officers are to recommend products to help members save time and money. Loan officers are to review our members overall financial obligations and make recommendations in order to help our members achieve their individual financial goals.

Duties and Responsibilities:

  • Must possess a thorough knowledge and understanding of regulations governing loan approvals and an analytical ability to conduct analysis of loan application quality and make recommendations for action.
  • Interview members and gather information necessary to review loan requests via phone and in person.
    • This includes consumer loans, VISA credit cards as well as mortgage loan
      • HELOCS
      • Referrals to third party mortgage relationship
  • Ability to analyze loan requests and make credit decisions based on the lending policy.
  • Analyze current financial position of loan applicants to determine the degree of risk involved in extending credit, authorizing release of collateral on existing loans, changing loan terms, waiving payments, changing due dates, etc.
  • Responsible for making decisions to approve, disapprove, or forward the loan request to higher levels for decisions.
  • Establishes the terms and conditions of loan approval based on credit union’s lending policies.
  • Refers issues that are beyond their authority to their supervisor, along with their recommendations.
  • Assists the lending services manager in coordination of duties including development and implementation of various lending programs in accordance with project goals and timelines.
  • Assist in the achievement of credit union’s loan goals as well as individual loan goals.
  • Ensure final loan decisions are reached within an average of one business day.
  • Ensures loan decisions comply with regulations, policies, and procedures.
  • Cross-sell credit union products and services when appropriate: Debt Protection, GAP and MRC.

The above duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.


Required Knowledge and Abilities:

  • Ability to multi-task
  • Possess good organizational skills
  • Responsible for following and adhering to all credit union policies and procedures
  • Sales-oriented and results-oriented
  • Outstanding interpersonal skills are required to effectively communicate with employees and members both in person and by phone
  • Project a positive attitude with the team
  • Must be able to operate various office equipment including a PC with related software programs and a calculator with average speed and accuracy
  • A thorough knowledge of lending terminology, lending methods, practices and associated key laws and regulations impacting credit unions
  • Ability to work independently and requires little supervision
  • Knowledge of WORD, Excel, Microsoft Office
  • Service the members in a friendly, courteous and professional manner
  • A significant level of trust and diplomacy is required, in addition to courtesy and tact
  • Familiarity with credit union philosophy, work procedures and financial institution operations
  • Physical qualifications include being able to sit at a computer for extended periods of time and being able to lift/carry up to 25 pounds
  • Professional, well-developed interpersonal skills, written and verbal skills necessary for servicing members; and projecting a positive image as a representative of the credit union
  • Basic understanding of key Federal, State and credit union rules, regulations and laws including, but not limited to:
    • Truth in Lending (Regulation Z)
    • Equal Credit Opportunity Act (Regulation B)
    • Fair Credit Reporting Act
    • Home Mortgage Disclosure Act (Regulation C)
    • Real Estate Settlement Procedures Act (RESPA)
    • National Flood Insurance Act
    • Federal Fair Housing Law
    • Privacy and Freedom of Information Act
    • Soldiers and Sailors Relief Act
    • Military Lending Act
    • SAFE Act
    • Holder in Due Course Rule
    • Regulations (CC, E &J)
    • Bank Secrecy Act
    • Patriot Act
    • UCC 3&4

Training and Experience:

  • Possess a High School Diploma or equivalent
  • A minimum of two years’ experience in consumer lending is required or the equivalent.
  • Must possess a thorough knowledge and understanding of regulations governing loan approvals and an analytical ability to conduct analysis of loan application quality and make recommendations for action.
  • Must have basic knowledge for mortgage lending such as HELOCS and refinances.

Misc Comments:

Salary based on experience. Monday – Friday, 8 am – 4 pm. Send résumé and salary requested to nwyatt@curich.org.

How to Apply

Upload Your Resume for Loan Officer (Richmond)

Carefully read the above posting for specific information on how to apply for this position. If the credit union requests you apply through their website or directly through email to one of their staff members, please use that method to ensure timely consideration for the position you seek.

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