Even the most seasoned credit union professional and volunteer official can sometimes find that keeping current on every phase of the credit union's operation is nearly impossible. Finding the time to train and develop the skills of your staff can also be problematic. Let us help with these exceptional training sessions.
ACH Basics
ACH personnel should receive annual training on ACH regulations and current compliance issues. This session reviews the basics of ACH rules and regulations and includes an update on recent rule changes.
Basic Teller Skills (5 Sessions)
Newly hired tellers will benefit from these sessions, which cover such basic skills as handling money and negotiable instruments, avoiding common balancing errors, and recognizing scams and collusions.
GAAP Basics
According to NCUA, credit unions with $10 million or more in assets must follow generally accepted accounting principles (GAAP). Learn the basic concepts, principles, and procedures of GAAP accounting in this session.
Preventing Check Fraud
Frontline employees are your first defense against check fraud. This training session is designed to help create awareness of check fraud issues, and prepare your frontline employees for their role in helping prevent or reduce check fraud losses in your credit union. An overview of Regulation CC is included in this session.
Security
This program covers the need for a security program and discusses the attitudes and actions required to prevent losses and ensure employee safety during robbery, opening, closing, and bomb threats.