Competition has never been more fierce inthe consumer lending market. Let us help you develop your competitive edge with these essential training sessions.

The Lending Process
To understand the loan officer’s job, it is helpful to have a picture of the entire lending process.  This session looks at each step in the lending process – including reviewing the application, the loan interview, analyzing the information, and closing the loan. 

Lending Regulations
This session covers the federal laws, rules, and regulations that credit unions, as lenders, have to comply with. We’ll review Equal Credit Opportunity, Truth-in-Lending, Home Mortgage Disclosure, Fair Credit Reporting, and other laws. 

Loan Underwriting
Underwriting is a critical part of the lending process.  This session takes an in-depth look at the crucial elements of underwriting - ability to pay, willingness to pay, and adequacy of loan collateral.  Underwriting the marginal application is also discussed.

Successful Collections
This session discusses some best practices used to achieve successful collections.  We will discuss classifying past-due accounts, collection techniques, and dealing with special delinquency problems.