Let us help you drive loans & savings growth

In today's demanding marketplace, you cannot afford to miss out on any loan. That's why your League and VACUS offer a wide range of service offerings that ensure you are your members' "anytime, anywhere" credit union.



The LoanLink Center

How can you offer loans around-the-clock to your members? How can you ensure that your members are being serviced when staff is out due to illness, vacations, and when loan demand is increased, say, during special promotions? The LoanLink Center is the answer!

  • Increase the channels for your members to apply for loans, at their convenience – by telephone or through the Internet
  • Well-trained knowledgeable staff, using your loan criteria and policies to decision loans for you.
  • More opportunities to close loans
  • Increase cross-selling opportunities for other loan products, including life and disability insurance, GAP and Mechanical Repair coverage
  • You elect the level of participation – from application only with your loan staff making the decisions – to full decisioning by The LoanLink Center staff
  • You decide what channel works best for your membership – loans by phone and/or Internet access 24/7
  • Internet application process available with “Web Chat” and “Web Callback” options.
  • Being available when and where your members need you – Saturdays and evenings when families finally have the time to discuss important financial decisions for auto purchases, home improvements, education, etc.
  • Call center operations will give your staff more time to concentrate on assisting your walk-in members – thus, increasing employee moral and member satisfaction
  • Member Services Operations - Account-related inquiries using technology provided by the Credit Union Service Corporation (CUSC, www.cusc.net) and shared branching

• For more information: Contact Jeanne Sullivan - 1.800.768.3344, ext. 657 or e-mail jsullivan@vacul.org



Individual Retirement Accounts

Individual retirement account (IRA) support for credit unions is provided through the CUNA Mutual Group-administered and Credit Union-administered programs.

The fully administered program includes:

  • Operating Forms and Instructions
  • Disclosures and Projection Tables
  • Tax Reporting to IRS, SSA, and States
  • 70s Notification to Member
  • Record Retention
  • SEP Program Forms and Instructions
  • Toll-Free “Hotline” Service

The Credit Union-administered program allows participating credit unions to acquire any of the above services on an “unbundled,” à la carte basis. System Services also sponsors annual training sessions.

• For more information: Contact Susan Oxner - 1.800.768.3344, ext. 632 or e-mail soxner@vacul.org



Student Loans

The need for financial aid is growing, and the single largest source of student aid is the U.S. Government. The Government guarantees student loans through a program called Federal Family Education Loan (FFEL) Program. There are three types of FFEL Program loans and a consolidation option:

  • Subsidized Federal Stafford
  • Unsubsidized Federal Stafford
  • Federal Parent Loans for Undergraduate Students (PLUS)
  • Federal Consolidation Option

Participating in the FFEL Program offers significant benefits for your credit union:

  • Good rate of return
  • Low interest rate risk
  • Sizeable market
  • Guaranteed loans
  • Cross-selling opportunities

CUNA Mutual Group utilizes Great Lakes Higher Education Corporation, a non-profit corporation, as guarantor and servicer.

• For more information: Contact Susan Oxner - 1.800.768.3344, ext. 632 or e-mail soxner@vacul.org



Newtek Member Business Loan Products

With the ever increasing number of large corporations downsizing and more and more consumers starting their own businesses, credit unions need the extra edge to stay competitive with member business lending. Newtek Business Services, supported by its affiliates Newtek Small Business Finance and Newtek Merchant Solutions, provides turnkey SBA lending and electronic payment processing services. Newtek has an alliance with the Credit Union National Association (CUNA) and your League to provide services for credit union members who own small to medium-sized businesses.

The benefits of offering a member business loan program to your members:

  • Increased business and the ability to retain existing members
  • Ability to attract new members
  • Assessment, training, and marketing support provided
  • Dependable fee income
  • Ability to assist SEGs in your field-of-membership with financing
  • Expand loan options to the small business community

• For more information: Contact: David Deacon - 1.800.768.3344, ext. 634 or e-mail ddeacon@vacul.org
Or, contact Susan Oxner - 1.800.768.3344, ext. 632 or e-mail soxner@vacul.org



Mortgage Services

Member Options, a credit union service organization (CUSO), provides mortgage programs which include all the services you need to establish a mortgage program, tailored to the needs of your credit union.

Mortgage programs available:

  • Marketing-only Program
  • Origination Program
  • Processing Program
  • Correspondent Program
  • Portfolio Program

Member Options provides you with the training and marketing assistance you need to meet the mortgage needs of your members.

• For more information: Contact Jeanne Sullivan - 1.800.768.3344, ext. 657 or e-mail jsullivan@vacul.org