Products & Services

Our Service to Credit Unions

With a strong management team, experienced consultants, and a friendly and professional staff, the Virginia Credit Union League -- along with our first-rate service corporation (VACUS) and shared branching company (CUSCVA) -- offers member credit union the quality products, services, and training they need to help them stay competitive in the marketplace.

Our Offerings Include:

• Human Resource Development (Education, Training & Career Enrichment Resources)
• Compliance and Regulatory Affairs
• Advocacy (Govermental Affairs, Publications & Communications for member credit unions)
• Insurance and Benefit Products & Services
• Shared Branching
• ATM | EFT | Debit and Credit Card Services
• Loan and Investment-Related Products
• Share Draft-Related Services
• Statement Processing | Print Mail Services
• Vendor Compliance Solutions
• CUNA Strategic Alliances
• Human Resource Management
• Consultants (Onsite Training & Operational Assistance for member credit unions)
• Planning & Financial Analysis
• Small Credit Union Resources
• Marketing (Consulting, Marketing Council, Resources)
• League Listservs (Covering compliance, marketing, security and more, these listservs are ideal for best practices sharing)
• Credit Union Profile publication - A quarterly look at the trends, milestones and statistics for Virginia's credit unions.
• RateWatch - View the average, high, and low rates on the most prevalent deposit and loan products at the county level for the state.
  
  

Member Recruitment/Member Enhancement Programs

• Invest In America (Discounts for credit union members on new autos, RVs, moving and storage services, cellphone/wireless communications)
  Contact your League's Lewis Wood for details - 800.768.3344, ext. 629 or lwood@vacul.org.
• Find A Credit Union (Online searchable database that enables consumers to search for a credit union they may be able to join)
  Contact your League's Mary Amyx at 800.768.3344, ext. 630 or mamyx@vacul.org for details on updating your Find a Credit Union information online.
• A Smarter Choice (Online searchable database that enables consumers to search for a credit union they may be able to join)

Other Operations Resources

• CU PolicyPro

  A one-stop shop for more than 200 policies, including human resources, third-party due diligence, accounting issues, Bank Secrecy Act and Red Flags. CU PolicyPro is designed to help your credit union manage today's ongoing compliance and operational challenges and save your credit union valuable staff time and resources.
  
  

• Robbery Kit
  
  

• Crisis Communications - Phishing Scams
  (What to do if your credit union is the victim of a phishing scam)

  • The National Credit Union Administration (NCUA) offers resources through its Fraud Information Center for credit unions and consumers.
  • More from the FDIC on phishing scams: http://www.fdic.gov/consumers/consumer/
    alerts/phishing.htm
  • Encourage members who think they've been the victim of a phishing scam to visit the Anti Phishing Working Group Web site for good guidance.
  • Resources from the Office of the Virginia Attorney General - Identity Theft Handbook and Cyber Crimes info (good info for members)
  • Identity Theft Assistance Center (resources for consumers)
  • National ID Theft Task Force (good info for consumers)
    
    

• Sample Security Plan

  • (Your League's Security Committee has drafted the following sample security plan for your use) The file can be downloaded as a PDF or as a Microsoft Word document. If you have trouble accessing these files, please contact Mary Amyx.
    
    

• Security-Related Articles

  • Best Practices in Deterring Robbery
  • Preventing Fraud to Protect Your Members, Credit Union
  • Physical Security: The Case for Threat Assessment & Planning
  • Crime Prevention Through Environmental Design
    
    

• Asset Liability Management Worksheet (Excel Spreadsheet)

  (A free and easy-to-understand ALM and budgeting tool designed to help you track relevant trends and and to identify strengths and weaknesses within your credit union. You'll be able to isolate areas of concern and implement corrective measures as necessary. This Microsoft Excel Worksheet will enable you to track key ratios, produce informational graphs for dissemination to your board and staff, and provide you with a detailed spread analysis. (Current document contains fixes to minor bugs in previous version)
  
  

• Report of Officials Form
  Submit credit union address and phone changes and changes in credit union officials.

  
  

• Holiday Closing Signs
  Printable pdf files to inform members about your credit union's holiday closings.
  
  

• Free Reports from the Filene Institute
  Access select Filene reports at no charge.