Webinars

During 2012, your League is offering access to a series of Webinar/telephone-based education seminars. These affordable, convenient offerings will cover key topics for you and your staff.

  • Look for information and registration details on individual Webinars to be be released about a month prior to the event date.

  • CDs AVAILABLE:

  • ON-DEMAND WEBINARS:

    Our newest webinar training option is an on-demand web link which is a recording of the live event including audio, visuals, and handouts. No need to attend the live event! This web link can be viewed anytime 24/7, beginning 6 business days AFTER the webinar and will expire 6 months after the live program date.

    But there's more . . . AS AN ADDED BONUS, you will also receive a FREE audio/visual CD ROM. The CD includes the original audio/visual presentation, the question and answer sessions, handouts, and presenter's email address. Use the on-demand link or this "off-the-shelf" training program to train where and when you choose.

    This new option offers the flexibility of working training into your busy schedules and provides a FREE CD ROM for future use. This is a great option for branches, directors, intranets, volunteers, executives, frontline staff and anyone within your credit union!

  • Discounts for Key Webinar Series

  • We are offering four series in 2012 that are comprised of six webinars each:  Director Series, Frontline Series, Lending Series, and Required Compliance Series.

  • We are pleased to offer these exciting training options to your membership and believe that credit union staff will benefit from training designed to provide skills, knowledge, and insight for their specific areas of responsibility.

  • The Required Compliance Series allows staff, officers, and board members access to mandated training requirements.  This series was very popular in 2011.  It provides a convenient way to meet these requirements, test learning results, and receive a participation record.  This series description includes a compliance training chart. Another benefit is reduced pricing when credit unions sign up for the entire series in advance.

  • For webinar or on-demand link registrations:
    • Buy entire series – get 1 free
    • Savings of $200
  • For “both” webinar and on-demand link registrations:
    • Buy entire series – get 1 free
    • Savings of $250
  • This offer is only available to those CUs that register for an entire series by June 30, 2012.  Otherwise regular pricing will apply.


Get a Baker's Dozen

When your credit union registers through your state league/association for webinars provided by the Credit Union Webinar Network, we will maintain a “virtual punch card” for you. Each time your credit union registers, you get one punch.

  • After attending 12 webinars (including archived programs), your credit union will automatically receive a complimentary certificate for a free webinar!
  • This loyalty reward will stretch your credit union’s training budget and provide quality webinars for every member of your staff.
  • Contact your League for more information (Dorshey Coleman at dcoleman@vacul.org or 800.768.3344, ext. 618) or go to http://www.cuwebtraining.com/USmap.html.

This promotion may not be used in conjunction with any other discount offers.

1/4/2012 Webinar - Business Account Takeover Alert: What You Need to Know Now!
Jackie Marshall, Gladiator Technology
Register
1/5/2012 Webinar - Managing the New Appraisal Guidelines for Residential Property
Ann Brode, Brode Consulting, Inc.
Register
1/11/2012 Webinar - Director Series: Understanding, Measuring & Monitoring Risks - The 9 Most-Critical Risks Credit Unions Face
Tim Harrington, TEAM Resources
Register
1/12/2012   Webinar - IRA/HSA Review & Update 2011 Tax Year
Deborah Crawford, gettechnical inc
Register
1/18/2012 Webinar - Hot Button Regulatory Exam Issues: Dealing with Increased Scrutiny
David Reed, Reed & Jolly, PLLC
Register
1/19/2012 Webinar - ACH Rules Update, Including NSF Fees & the New ACH Rule
Luann Kohlmann, WACHA
Register
1/25/2012     Webinar - Loan Stress Testing for Today's Credit Union
S. Wayne Linder, Young & Associates, Inc.
Register
1/26/2012   Webinar - Credit Union Actions for Debit Card Interchange Rules Effective April 1, 2012
Lee Wetherington, ProfitStars®
Register
2/2/2012 Webinar - Frontline Series: Minor Accounts: Legal Ownership, Debit Cards & Access
Deborah Crawford, gettechnical inc
Register
2/8/2012 Webinar - Regulation E Legal Update: How to Properly Handle ATM & Debit Card Claims
Elizabeth Fast, Spencer Fane Britt & Browne LLP
Register
2/9/2012 Webinar - Required Compliance Series: Regulatory Compliance for the Board & Senior Management
Ann Brode, Brode Consulting, Inc.
Register
2/15/2012 Webinar - Tax Refunds: Posting & Exceptions
Luann Kohlmann, WACHA
Register
2/16/2012  Webinar - Understanding Borrowers' Tax Returns, Part 1: Basics, Itemized Deductions, Interest & Dividend Income (Schedule B) & Sole Proprietorships (Schedule C)
Tim Harrington, TEAM Resources
Register
2/22/2012 Webinar - GFE & HUD 1: Issues & Update
Bill Elliott, Young & Associates, Inc.
Register
2/23/2012 Webinar - New BSA Officer Training
Deborah Crawford, gettechnical inc
Register
2/28/2012 Webinar - Identifying & Preventing Elder Financial Abuse
Luann Kohlmann, WACHA
Register
3/6/2012 Troubled Debt Restructuring Issues
S. Wayne Linder, Young & Associates, Inc.
Register
3/7/2012   Overdraft Protection Update:  Regulations, Lawsuits & Guidance
Deborah Crawford, gettechnical inc
Register
3/13/2012  Lending Series:  Understanding Borrowers’ Tax Returns, Part 2:
Income from Rentals, Royalties, Partnerships, S Corps & Farms
Tim Harrington, TEAM Resources
Register
3/14/2012 Advanced Collection Techniques & Tools
David Osburn, Osburn & Associates, LLC
Register
3/20/2012 Developing a Risk Mitigation Strategy:  Where Do I Spend My Next Security Dollar?
Kevin Streff, Secure Banking Solutions
Register
3/21/2012 Frontline Series:  Head Teller Training:  Improving Teller Performance
Ann Brode, Brode Consulting, Inc.
Register
3/27/2012 Qualitative & Environmental Factors in the ALLL for Credit Unions
S. Wayne Linder, Young & Associates, Inc.
Register
3/28/2012 Real Estate Loan Workouts, Foreclosures, Short Sales & Deficiency Judgments
Elizabeth Fast, Spencer Fane Britt & Browne LLP
Register
4/3/2012 Lending Series:  Lending to the Small Business Owner in Today's Economy
David Osburn, Osburn & Associates, LLC
Register
4/4/2012   Questions Supervisory Committee Members Should Be Asking
Bruce Hull, Clifton Gunderson LLP
Register
4/11/2012 Handling the Credit Union's Right of Set Off
Elizabeth Fast, Spencer Fane Britt & Browne LLP
Register
4/12/2012   Auditing Your Credit Union's Website
Ann Brode, Brode Consulting, Inc.
Register
4/18/2012  Frontline Series:  Service EXTRAordinaire:  Increasing Member Loyalty & Profitability
Celeste Cook, CU  Strategies LLC
Register
4/19/2012 Get Serious about Offering Remote Deposit:  It's Time & Here's How!
Lee Wetherington, ProfitStars®
Register
4/24/2012 Understanding & Navigating the ACH Rules for the RDFI
Shelly Simpson, EPCOR
Register
4/25/2012   Required Compliance Series:  Regulatory Compliance for the Frontline
Deborah Crawford, gettechnical inc
Register
5/2/2012   Regulatory Reform:  Top 5 Ways Operations & IT Can Ease the Sting
Brad Smith, Abound Resources
Register
5/8/2012 Building the Perfect Bond Claim:  Coverage, Filing & What to Do If Your Claim is Denied
David Reed, Reed & Jolly, PLLC
Register
5/10/2012 When an IRA Member Dies
Deborah Crawford, gettechnical inc
Register
5/16/2012    Handling Check Exceptions & Returns
Ellen Heffner, ECCHO
Register
5/17/2012   Lending Series:  Lender Alert:  Regulation Z Mortgage Application Timing Requirements
Bill Elliott, Young & Associates, Inc.
Register
5/22/2012  Member Credit Report Disputes:
Completing ACDVs, AUDs, & Correcting Joint Members’ Credit
David Reed, Reed & Jolly, PLLC
Register
5/23/2012     Required Compliance Series:  Regulatory Compliance for Lenders
Susan Costonis, gettechnical inc
Register
5/30/2012     Holding Your Ground with Examiners & Regulators:  The Credit Union Bill of Rights
Tim Harrington, TEAM Resources
Register
6/6/2012 TBD Register
6/7/2012   Writing Your BSA Policy
Deborah Crawford, gettechnical inc
Register
6/12/2012   Call Reports:  What to Look For, Entering Information & Why It's Important
Stephen Schiltz, Clifton Gunderson LLP
Register
6/13/2012 Lending Series:  Denied Loan Requirements:  Consumer, Commercial & Residential
Ann Brode, Brode Consulting, Inc.
Register
6/20/2012 A Penny Saved is More Than a Penny Earned: 
Leveraging Technology to Improve Efficiency, Profitability & Member Service
Lee Wetherington, ProfitStars®
Register
6/21/2012     Director Series:  Fundamental Board Duties & Responsibilities, Regulatory Requirements & Liability
Tim Harrington, TEAM Resources
Register
6/27/2012 Frontline Series:  How to Talk to Members:  Handling Difficult Members & Situations
Barry Thompson, Thompson Consulting Group, LLC
Register
6/28/2012 Accounting & Audit Reports to the Board
David Osburn, Osburn & Associates, LLC
Register
7/10/2012 Wire Transfer Compliance
Rhonda Hudson, Compliance +, Inc.
Register
7/11/2012   Understanding & Navigating the ACH Rules for the ODFI
Shelly Simpson, EPCOR
Register
7/17/2012  Collection Managers:  Managing Expectations & Getting Results
David Reed, Reed & Jolly, PLLC
Register
7/18/2012 10 Lessons Learned on Deceased Accounts
Deborah Crawford, gettechnical inc
Register
7/19/2012 Director Series:  Understanding Call Reports for Board Members
David Reed, Reed & Jolly, PLLC
Register
7/24/2012     Rule Review & Understanding Loan Documents for the New Mortgage Lender
Susan Costonis, gettechnical inc
Register
7/25/2012 Required Compliance Series:  Regulatory Compliance for Deposit/Operations
Deborah Crawford, gettechnical inc
Register
7/26/2012 Credit Reports & Scores:  Using Them Legally & Effectively
David Reed, Reed & Jolly, PLLC
Register
8/2/2012      Security Officer Reports to the Board
Barry Thompson, Thompson Consulting Group, LLC
Register
8/7/2012   Writing Effective HR & E-Policies to Manage Behavior, Maximize Compliance & Mitigate Risks
Nancy Flynn, The ePolicy Institute™
Register
8/8/2012    Supervisory Committee Audits:  Best Practices
Tim Harrington, TEAM Resources
Register
8/14/2012 You Received a BSA Exam Request Memo, Now What?
Ann Brode, Brode Consulting, Inc.
Register
8/15/2012 Frontline Series:  Signature Card Danger Zones:  Account Titling, Ownership & Access
Deborah Crawford, gettechnical inc
Register
8/21/2012 Garnishments, Subpoenas, Summonses, Levies:  Getting It Right!
Elizabeth Fast, Spencer Fane Britt & Browne LLP
Register
8/23/2012 Improve Your Bottom Line:  Tips for Auditing Income & Expenses
Rhonda Hudson, Compliance +, Inc.
Register
8/29/2012 Director Series:  Financial Literacy Fundamentals for New Directors:
Financial Statements, Key Ratios, & How to Monitor Your Credit Union
Tim Harrington, TEAM Resources
Register
9/5/2012   The Legal Side of Dealing with Power-of-Attorney & Living Trust Documents
Elizabeth Fast, Spencer Fane Britt & Browne LLP
Register
9/6/2012  Opening Donation, Memorial & Other Accounts for Non-Profit Organizations
Deborah Crawford, gettechnical inc
Register
9/11/2012  Preparing for Your FFIEC Authentication Guidance Regulatory Exam
Debi Randol, Gladiator Technology
Register
9/12/2012 Required Compliance Series:  Regulatory Compliance for All Staff, Including Red Flags for Identity Theft, Bribery & Consumer Privacy
Ann Brode, Brode Consulting, Inc.
Register
9/18/2012   Director Series:  Advanced Financial Literacy Update for New & Experienced Directors: ALM Primer & New Financial, Accounting & Risk Issues
Tim Harrington, TEAM Resources
Register
9/19/2012 

SAFE Act:  Tracking, Renewing & Compliance
Ann Brode, Brode Consulting, Inc.

Register
9/25/2012  Notary Essentials & Legalities for Credit Unions
Elizabeth Fast, Spencer Fane Britt & Browne LLP
Register
9/26/2012 Reinvigorating the Bottom Line:  Making Up for Lost Revenue
Tim Harrington, TEAM Resources
Register
10/2/2012 HR Danger Zones:  What You Need to Know to Stay Out of Trouble
Kay Robinson, Robinson HR Consulting
Register
10/3/2012   Computer Security for All Staff
Barry Thompson, Thompson Consulting Group, LLC
Register
10/11/2012 SARS:  The Form, the Narrative, the Crimes & Law Enforcement
Deborah Crawford, gettechnical inc
Register
10/16/2012  Safe Deposit Boxes:  Drilling, Death & Unclaimed Property
Elizabeth Fast, Spencer Fane Britt & Browne LLP
Register
10/17/2012  Beyond ALLL Doubt:  Methodology & Policy Development in Uncertain Times
Jason Howard, Wipfli LLP
Register
10/23/2012  Lending Series:  Advanced Underwriting Skills for Consumer Loans
Bruce Hull, Clifton Gunderson LLP
Register
10/24/2012  Working with Troubled Members: Loan Extensions, Deferments, Re-Aging, Refinancing & Incentives
David Reed, Reed & Jolly, PLLC
Register
10/30/2012 Frontline Series:  Business Accounts:  Who is Authorized to Open, Close, Transact?
Deborah Crawford, gettechnical inc
Register
11/7/2012 Director Series:  The Board's Role with the Loan Committee
Ann Brode, Brode Consulting, Inc.
Register
11/8/2012 Top 10 IRA Issues:  Compliance, Minimum Distributions, Reporting & Year-End Issues
Deborah Crawford, gettechnical inc
Register
11/13/2012 Conducting the 2012 ACH Audit
Shelly Simpson, EPCOR
Register
11/14/2012      10 Steps to Increased Loan Growth
Celeste Cook, CU  Strategies LLC
Register
11/15/2012  Vendor Due Diligence & Effective Vendor Management Programs
David Reed, Reed & Jolly, PLLC
Register
11/27/2012     Debit Card Error Resolution & Regulation E Investigations
Heather Briganti, Mid Atlantic ACH
Register
11/28/2012      Legal Update - Loans:  2012 in Review
Elizabeth Fast, Spencer Fane Britt & Browne LLP
Register
11/29/2012     Required Compliance Series:  Robbery Preparedness for All Staff
Barry Thompson, Thompson Consulting Group, LLC
Register
12/4/2012  Escrow Account Compliance
Ann Brode, Brode Consulting, Inc.
Register
12/5/2012       Opening Trust Accounts:  Documentation, Authority, Liability
Deborah Crawford, gettechnical inc
Register
12/6/2012     The Last Frontier:  Risks & Opportunities for Business Loans
Bruce Hull, Clifton Gunderson LLP
Register
12/11/2012 Unfair, Deceptive & Abusive Practices:  Is Your Credit Union at Risk?
Dan Huston, Moss Adams LLP
Register
12/12/2012     Legal Update - Deposit Operations:  2012 in Review
Elizabeth Fast, Spencer Fane Britt & Browne LLP
Register
12/13/2012 Credit Union Business Documents: Email & ESI Retention/Destruction Policies & Procedures
Nancy Flynn, The ePolicy Institute™
Register
12/18/2012 TBD Register
12/19/2012 Bankruptcy Today:  Reporting, Proof of Claims & Identifying Fraud
David Reed, Reed & Jolly, PLLC
Register

General Info

Telephone/Webinar seminars have become a popular, efficient, and cost-effective means of bringing training directly to your credit union.  We have partnered with Financial Education and Development, Inc. to offer this training to League members.

In order to ensure that you receive timely information on all upcoming Webinars, we’d like to offer a few suggestions.

1. Please be sure your credit union email system accepts (and does not reject) mail from the following email addresses: 

A simple way to do this is to add each of these e-mail addresses to your ‘safe senders’ list as well as your contacts folder.  Please also contact your IT department if needed to make mail system changes.

2.  When you register for a Webinar, your hookup documents will be emailed one week in advance.  You will be asked to provide a read receipt.  Please provide this.  By doing so, we have confirmation that you have successfully received your hookup documents.  If your system does not support ‘read receipts,’ please reply to the hookups with ‘received’ in the subject line.

3. Invoices will not be provided; your registration form will serve as your receipt.  In addition, you will not receive an immediate confirmation of your registration, but you will receive your hookup documents one week prior to the seminar.

4.  If you have ordered the CD-Rom, it will be sent within 10 business days after the scheduled broadcast.  It is mailed via the US Postal Service with delivery confirmation.

5. For those who prefer to pay for a Webinar using a credit card, when you reconcile your credit card statement, please recognize Financial Education & Development, Inc. as the merchant name or transaction description. 

6. Our newest webinar training option is an on-demand web link which is a recording of the live event including audio, visuals, and handouts. We even provide the presenter's email address so you may ask follow-up questions. No need to attend the live event! This web link can be viewed anytime 24/7, beginning 6 business days AFTER the webinar and will expire 6 months after the live program date.

But there's more...AS AN ADDED BONUS, you will also receive a FREE audio/visual CD ROM. The CD includes the original audio/visual presentation, the question and answer sessions, handouts, and presenter's email address. Use the on-demand link or this "off-the-shelf" training program to train where and when you choose.

This new option offers the flexibility of working training into your busy schedules and provides a FREE CD ROM for future use. This is a great option for branches, directors, intranets, volunteers, executives, frontline staff and anyone within your credit union! For more information on webinars click here or call 406.442.2585.

For questions, please contact VACUL@cuwebtraining.com.

Watch your e-mail for detailed information on upcoming Webinars!

Fee Structure:

Participant registration fees will be as follows:

  • $200 for webinar, or
  • $200 for archive, or
  • $250 for both webinar and archive.