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IT Crisis Management: Business Continuity, Disaster Recovery & Incident Response

Date: May 7, 2013

Time: 3:00pm - 4:30pm

Location: Webinar


Hurricane Sandy was a reminder about the importance of disaster preparation in effectively running today’s technology-dependent credit unions. In addition, critical infrastructure protection is becoming a hot topic as financial institutions are under cyber attack. Staff must understand these new threats and build response programs to protect the credit union and consumers.

In times of crisis, members require access to their financial resources and your credit union is responsible for providing it. This webinar will teach you about business continuity, disaster recovery, incident response, and pandemic planning. Whether it’s a meningitis outbreak or the next hurricane, examiners expect effective, documented, and tested crisis-management plans. Your credit union must build competency in IT crisis management and this webinar will provide the foundation and a comprehensive approach.

Continuing Education: Attendance verification for CE credits upon request


  • IT crisis management laws, regulations, and guidance to understand regulator expectations
  • Critical infrastructure protection and how credit unions can mitigate this emerging threat
  • Board and senior management responsibilities
  • Repeatable crisis management processes
  • Most-effective way to conduct a business impact analysis
  • How to tie business impact analysis to risk assessment
  • Establishing maximum allowable downtimes
  • Crisis management best practices
    • Incident-response planning template
    • Crisis-management checklist to use at your credit union


This informative session is best suited for COOs, CEOs, chief risk officers, chief information officers, information security officers, chief auditors, chief compliance officers, operations officers, directors, human resource staff, and anyone responsible for business continuity, disaster recovery, incident response, and pandemic preparedness at your credit union.

Webinar content is subject to copyright and intended for your individual credit union’s use only.