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Recovery Specialist - RiverTrace FCU

Position: Recovery Specialist
Closing Date: 03/11/2016
Job Description:

Credit Union located in Henrico has an immediate opening for a full-time Recovery Specialist at our Henrico, VA office.

Employees must be able to perform the essential functions of the position with or without reasonable accommodations.

  • outbound calls daily on assigned past due accounts to determine the reason(s) for delinquency and negotiate the collection of past due amounts
  • Through detailed, in-depth conversations, obtain all updated member contact information to ensure accurate records including the usage of advanced skip tracing techniques and web based applications
  • Conduct thorough investigation to obtain all facts regarding financial stability and the ability to repay all debt. Document all conversations, findings and collection activity
  • Maintain superior knowledge of applicable State and Federal laws and regulations
  • Must have experience with bankruptcies, tax levies, garnishments, researching credit report disputes
  • Identify potential loss situations by analyzing member financial data to determine the cost effectiveness in recommending repossession, foreclosure or litigation; Formulate well thought out resolution plans prior to discussing with management
  • Reviews and coordinates potential repossessions in collaboration with Sr. management and prepares notices to debtor such as Notice of Default and Deficiency Balance Notices.
  • Must possess a high sense of urgency, attention to detail and initiative
  • This job description is not exhaustive. The Collector may be required to perform other duties as assigned


Required: High School Diploma or equivalent

Preferred: Associate’s Degree in Business or related field

Prior Experience: 2+ Type: Collection experience in Banking, Credit Union, Collection Agency, or Attorney Firm.

To be considered for employment, the candidate must be able to successfully pass a background check which includes but is not limited to: bondability check, credit check, and employment verifications. Please provide salary requirements.

Interested applicants may email résumé to or fax to 804-266-5803.